Is it really quiet? My last fountain buzzed.
Yes. The upgraded pump runs under 30 dB — quieter than a whisper. Most buzzing in older fountains comes from a low water level or trapped hair; Streamside's wide reservoir and easy-clean design prevent both. Keep it topped up and rinse the pump monthly.
Corded or cordless — which should I get?
The corded model ($64.99) is our most popular — plug it in and it runs continuously. The cordless upgrade ($94.99) has a built-in 5,000mAh battery and motion sensor that runs up to 30 days per charge with zero cords, ideal if you want to place it away from an outlet. Both share the same stainless build and triple filtration.
How often do I clean it and replace filters?
Rinse the bowl every few days and do a deeper clean every 1–2 weeks — the open stainless design takes under a minute. Replace the filter every 2–4 weeks. Two filters are included, and refill packs are available.
Will my cat actually use it?
Most cats investigate within minutes because they're naturally drawn to moving water. Place it where your cat already likes to relax and give it a day or two. If it's not for your cat, you're covered by the 30-night trial.
Is stainless steel really better than plastic?
Yes — plastic develops micro-scratches that trap bacteria and cause the "pink slime" and chin acne some cats get. 304 food-grade stainless steel is non-porous, easier to sanitize, and lasts far longer.
What's your return policy?
A 30-night risk-free trial. If you or your cat aren't happy, contact us for a full refund — no restocking fees. Every fountain also carries a 1-year warranty on the pump and battery.
When will it arrive?
Orders ship within 24 hours. U.S. delivery typically takes 5–8 business days with free shipping. You'll get a tracking link by email when it's on its way.